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Product Description Frequently Return Reasons and Answers
Reasons for Frequent Returns
One of the top reasons for frequent returns is that the product is either too small or too large. Please take note that the dimensions of the curtain tieback hook are about 6.1" on the longer side and 3.2" on the shorter side for holding curtains. After installation, the width extends to about 2.6" from the wall.
Another frequent return reason is that the fruity ball dimensions, which are about 0.48", are not large enough and do not fit windows or walls. There must be at least 6.2" of wall space on both the left and right sides to mount the longer side tieback. If the space is not sufficient, the tiebacks may not be mounted horizontally, but can be installed with angles.
Customers often return the product because they find that the tiebacks do not hold the whole curtain. The depth of the tiebacks is about 3 inches, which, according to customer feedback, is not enough to hold the entire curtain.
Another contributing factor for returns is the weight of the tiebacks. Each tieback weighs about 5.3oz and is made of premium quality, die-casting aluminum.
Each curtain tieback hook is a matte black color and stands out with an anti-scratch performance. The die-casting aluminum material with super great spraying technology ensures perfect anti-scratch performance.
In addition, missing screws or tiebacks upon receipt are also reasons for returns. If there are any missing parts, please contact us so that we can resolve the issue for you.
Product Features and Customer Reviews
The curtain tiebacks are designed with a solid fruity ball and have a slim U-shape. They feature an updated adjustable hole design, making installation easier.
The prices for the curtain tiebacks range from $9.99 for a set of 2 to $22.98 for a set of 8.
Product Specifications and Additional Information
Material: Die-casting Aluminum, with high strength parts and excellent surface finish and accuracy.
Size: 6 inches in length, extends to 3 inches for holding curtains.
Anti-Scratch: Made with high-quality material and excellent spraying technology for perfect anti-scratch performance.
Multifunctional: Suitable for hanging curtains, curtain rods, coats, or other items.
Easy Installation: Can be displayed horizontally or with angles, and installation is made easy with a 15/64th drill bit.
Customer Service
We have been selling this product for almost 4 years and pride ourselves on providing the best curtain tiebacks at the best price. If you encounter any problems, please contact us, and we will be available 24/7 to resolve the issue.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
material | Aluminum | ||||
color | 2pcs Black | ||||
brand | VRSS | ||||
finish_type | black | ||||
product_dimensions | 6"L x 3"W | ||||
item_weight | 1.76 ounces | ||||
number_of_pieces | 2 | ||||
manufacturer | VRSS | ||||
upc | 614409486213 | ||||
country_of_origin | China | ||||
item_model_number | 1 | ||||
customer_reviews |
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best_sellers_rank | #52,737 in Home & Kitchen (See Top 100 in Home & Kitchen) #55 in Window Treatment Holdbacks | ||||
date_first_available | November 26, 2019 |
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